Shipping Policy

Last updated: November 2026

Where we ship

We currently ship within India.

Processing time

Orders are packed and handed to our courier partner within 1–2 business days of payment confirmation (excluding Sundays and public holidays). Drop launches and sale periods may take a little longer.

Delivery time

Once dispatched, delivery usually takes 4–7 business days depending on your pin code. Remote locations can take longer. These are estimates, not guarantees.

Shipping charges

Shipping is free on orders of 1,999 rupees and above. Below that, a flat shipping fee of ₹99 applies. The exact amount is shown at checkout before you pay.

Tracking

When your order ships we email you the courier name and tracking number. You can also see status any time by logging in to your account or using the Track Order page.

Delivery attempts and wrong addresses

Please double-check your address and phone number. If the courier cannot deliver after attempts, the parcel may be returned to us. We will contact you to re-ship (extra shipping may apply) or cancel with a refund less non-recoverable shipping costs.

Damaged or wrong parcels

If your parcel arrives damaged or tampered with, please record an unboxing video and contact us within 48 hours of delivery at hello@taeken.in or via the Complaint form with your order number.

Contact

hello@taeken.in · [phone]