Exchange Policy
Last updated: November 2026
Size exchanges
You can request one exchange per order for a different size of the same product within 7 days of delivery, subject to stock availability.
Conditions
- The pair must be unworn, unwashed and in its original box with tags.
- The new size must be in stock. If it is not, you can choose a different product, ask for a refund under our Refund & Cancellation Policy, or wait for a restock.
- Items bought during sale or marked final sale / limited drop may not be eligible if stated on the product page.
How to exchange
- Contact us via the Contact form or hello@taeken.in with your order number, the size you want, and a photo of the pair if there is a defect.
- We confirm availability and share pick-up or shipping instructions.
- After we receive and inspect the pair, we dispatch the new size. Delivery follows the timelines in our Shipping Policy.
Charges
Exchanges for wrong, damaged or defective items are free. For size exchanges, a reverse and re-delivery shipping charge may apply, which we will confirm before you proceed.
Not working out?
You can ask for a return and refund instead. See the Return Policy.
Questions? Contact us or raise a complaint.